You can fund your wallet through a bank transfer. To fund your wallet:

1. Log in to your account.
2. On your dashboard, an account number and bank name are already assigned to you.
3. Click on “Copy” to copy the account number.
4. Go to your bank app and transfer money into it.
5. Your account will be credited immediately after successful transfer

Easy, right? We understand exactly what you need.

If your transaction fails, please follow these steps:

1. Check your transaction history to confirm the status.
2. Verify if your wallet was debited.
3. If debited but the service was not delivered, wait for 15 minutes as some transactions may be delayed.
4. If the issue persists, go to the Support menu and WhatsApp our customer support team with your transaction receipt.

We typically resolve failed transaction issues within 24 hours.

Becoming a Medcpoint agent is very simple. Here's how:

1. Create an account on our platform.
2. Complete your profile information.
3. Fund your wallet with a minimum of ₦1,000.
4. On your dashboard, click on “Become an Agent” to upgrade.
5. As an agent, you’ll be able to buy at cheaper rates than others.
6. Start referring customers using your unique referral link.

You’ll earn commissions on every transaction made by your referrals.

Our commission rates vary by service:

• Airtime: 1-3% of transaction amount
• Data: 3-5% of transaction amount
• TV Subscriptions: 1-2% of transaction amount
• Electricity Bills: 1-2% of transaction amount
• Exam Pins: 3-5% of transaction amount

Commission rates may change based on promotions and your transaction volume.

To withdraw your earnings:

1. Log in to the app and go to your dashboard.
2. Click on “Transfer to Wallet”.
3. Your wallet bonus will be transferred to your account balance.
4. Confirm the withdrawal.

Withdrawals are processed automatically, and the minimum withdrawal amount is ₦50.